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Chapter 6 Discussion
Watch the following videos and read the chapter before completing the assignment:
- a) Discuss ways to improve communication skills and interpersonal interactions. As part of your discussion, consider the digital environment.
- b) What problems can form barriers to intimacy? What actions can you take to remove or reduce these barriers?
- c) What is non-verbal communication, and why is it important to develop skills in this area? Give examples of some of the things that you do to communicate without words.
- d) Identify and describe three types of listening, and explain the effect of each on strengthening or undermining relationships.
Chapter 6 Discussion Answer
Non-verbal communication, according to Rebecca Donatelle, is the collective term for all unwritten and unspoken messages we give or do during conversations be it intentional or unintentional. It goes from, eye-rolling, taking a sigh, crossing legs, leaning over, looking at your watch, and so on and so forth. Formally, they are classified as touch, gestures, the interpersonal space, facial expressions, body language, and the tone of voice. Usually, non-verbal communication goes with our verbal communication and the combination of the two helps us make the message “reach” our audience.